Yes, we do ship internationally. Please note that shipping costs and delivery times may vary depending on your location.
What are your shipping costs?
Shipping costs are calculated based on the weight of your order and your shipping address. You can estimate shipping costs during checkout.
How long does it take for my order to ship?
We ship within 1 business day of receiving the cleared payment. Please allow additional time for processing and shipping during peak periods.
How long does it take for my order to be delivered?
If you order ourLSS Storeproducts, it takes around 1 week or less. And if you order other online products, it takes around 2/3 weeks or less.
What is your return policy?
We are aware that occasionally it could be necessary for you to return an item. Please visit our website'sReturns and Exchangespage to start the return process. Detailed guidelines and a form for requesting a return can be found there. To be sure your item is returnable, carefully read our return policy. We will be happy to assist you with the return procedure if you have any queries or require any additional help. Pleasecontact us.
Payment and Security:
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, JCB, Diners Club, and PayPal.
Is my personal information secure?
For a quick explanation of this, please see the Privacy Policypage of our website.
Do you charge sales tax?
Yes, sales tax is charged based on your shipping address.
Products and Services:
Will I receive the same product that I see in the picture?
Our goal is to provide you with accurate product details. What you see here is provided by manufacturers, suppliers, and other parties; we have not independently validated it. However, please note that slight variations in color, texture, or appearance may occur due to factors such as lighting conditions or monitor settings.
In what way are product problems resolved?
We are available to assist you in resolving any issues related to the product. At Lucky Super Store, we take these concerns extremely seriously since your pleasure and safety are our top priorities. Please contact us so that we can help you with your problem as best we can. In order for us to fully comprehend your issue and be of the greatest assistance in addressing it.
Will you restock items indicated as “out of stock”?
We make every effort to restock popular items that are indicated as “out of stock.” However, product availability depends on various factors, including supplier availability and demand. We recommend signing up for our newsletter or setting up stock notifications for the specific item you are interested in. This way, you’ll be among the first to know when the item is back in stock. If you have any specific inquiries regarding a particular product, please contact our customer support team, and we will provide you with the most up-to-date information.
Customer Service:
How can I contact customer service?
Please feel free tocontact our customer service team.
What are your business hours?
Our customer service hours are available 24/7.
Can I track my order?
Yes, you can track your order using the tracking number provided in your shipping confirmation email.
