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Frequently Asked Questions

Posted by Samiha Khandaker on

Frequently Asked Question Of Lucky Super Store

1. What payment methods are accepted on E-commerce websites?

Ans: Payment commonly accepted options include credit/debit cards, digital wallets (e.g. PayPal), and bank transfers. Check the payment options available on the website to ensure.


2. How can I track my order?
Ans: After making a purchase, E-commerce websites provide an order confirmation with a tracking number. You can use this tracking number to monitor the status & location.

 

3. Do you ship internationally? 

Yes, We Delivery to various locations worldwide. 

 

4. How can I return an item?

We understand that sometimes you may need to return a product. To initiate a return, please visit our Returns and Exchanges page on our website. There, you will find step-by-step instructions and a return request form. Make sure to carefully review our return policy to ensure your item is eligible for return. If you have any questions or need further assistance, please contact our customer support team, and we will be glad to help you through the return process.

 

 5. Where can I view my sales receipt?

your order is confirmed and processed, we will email you a detailed sales receipt. You can also find a digital copy of your sales receipt in your account dashboard under the “Order History” section. If you need any assistance in locating your sales receipt, please reach out to our customer support team, and we will be happy to assist you.

 

 6. How long does shipping take? 

Items will send out within 2-3  working days once payment is  confirmed. We will properly pack each item with  sufficient protections to ensure it  reaches you in the same condition as when it left our  warehouse. Online Tracking number will forward to your PayPal email address once the parcel is sent.

 

 7. Where can I ship my order?

We offer shipping to various locations worldwide. During the checkout process, you can enter your shipping address, including your country and postal code, to confirm whether we can ship to your desired location. Please note that certain restrictions may apply based on local laws and regulations. If you encounter any issues or have specific questions about shipping to your location, please contact our customer support team, and we will assist you in finding the best shipping options available.

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